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Service case CASE-010
Demonstration service ticket, showing partner assignment and linked installed equipment. No real service ticket was opened.
Case details
| Field | Value |
|---|---|
| Case | CASE-010 |
| Task | Gateway diagnostic |
| State | Assigned |
| Example SLA | 8 hours |
| Device | TBT-0037 |
| TBT product | MEGA Queen 2 |
| Location | Aurora Hospitality Group — Porec Grand Hotel |
| Customer | Aurora Hospitality Group |
| Assigned partner | Danube Technical Support |