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Service & Care

Example partner-assigned service workflows and SLA tracking. No live service system is connected.

Service cases

CaseDeviceLocationAssigned partnerTaskStateSLA
CASE-001TBT-0001Aurora Hospitality Group — Vienna Grand HotelAlpine Field ServicesInspect dispense stationOpen4h
CASE-002TBT-0005Blue Bay Leisure — Linz Grand HotelNordic On-Site EngineersGateway diagnosticAssigned8h
CASE-003TBT-0009Aurora Hospitality Group — Porec Grand HotelDanube Technical SupportOn-site maintenanceWaiting parts24h
CASE-004TBT-0013Blue Bay Leisure — Hamburg Grand HotelBavarian Beverage CareRoutine serviceResolved48h
CASE-005TBT-0017Aurora Hospitality Group — Brno Grand HotelCoastal Hospitality ServiceInspect dispense stationOpen4h
CASE-006TBT-0021Blue Bay Leisure — Osijek Grand HotelAlpine Field ServicesGateway diagnosticAssigned8h
CASE-007TBT-0025Aurora Hospitality Group — Opatija Grand HotelNordic On-Site EngineersOn-site maintenanceWaiting parts24h
CASE-008TBT-0029Aurora Hospitality Group — Vienna Grand HotelAlpine Field ServicesRoutine serviceResolved48h
CASE-009TBT-0033Blue Bay Leisure — Linz Grand HotelNordic On-Site EngineersInspect dispense stationOpen4h
CASE-010TBT-0037Aurora Hospitality Group — Porec Grand HotelDanube Technical SupportGateway diagnosticAssigned8h
CASE-011TBT-0041Blue Bay Leisure — Hamburg Grand HotelBavarian Beverage CareOn-site maintenanceWaiting parts24h
CASE-012TBT-0045Aurora Hospitality Group — Brno Grand HotelCoastal Hospitality ServiceRoutine serviceResolved48h
CASE-013TBT-0049Blue Bay Leisure — Osijek Grand HotelAlpine Field ServicesInspect dispense stationOpen4h
CASE-014TBT-0053Aurora Hospitality Group — Opatija Grand HotelNordic On-Site EngineersGateway diagnosticAssigned8h
CASE-015TBT-0057Aurora Hospitality Group — Vienna Grand HotelAlpine Field ServicesOn-site maintenanceWaiting parts24h
CASE-016TBT-0061Blue Bay Leisure — Linz Grand HotelNordic On-Site EngineersRoutine serviceResolved48h
CASE-017TBT-0065Aurora Hospitality Group — Porec Grand HotelDanube Technical SupportInspect dispense stationOpen4h
CASE-018TBT-0069Blue Bay Leisure — Hamburg Grand HotelBavarian Beverage CareGateway diagnosticAssigned8h
CASE-019TBT-0073Aurora Hospitality Group — Brno Grand HotelCoastal Hospitality ServiceOn-site maintenanceWaiting parts24h
CASE-020TBT-0077Blue Bay Leisure — Osijek Grand HotelAlpine Field ServicesRoutine serviceResolved48h
CASE-021TBT-0081Aurora Hospitality Group — Opatija Grand HotelNordic On-Site EngineersInspect dispense stationOpen4h
CASE-022TBT-0085Aurora Hospitality Group — Vienna Grand HotelAlpine Field ServicesGateway diagnosticAssigned8h
CASE-023TBT-0089Blue Bay Leisure — Linz Grand HotelNordic On-Site EngineersOn-site maintenanceWaiting parts24h
CASE-024TBT-0093Aurora Hospitality Group — Porec Grand HotelDanube Technical SupportRoutine serviceResolved48h
CASE-025TBT-0097Blue Bay Leisure — Hamburg Grand HotelBavarian Beverage CareInspect dispense stationOpen4h
CASE-026TBT-0101Aurora Hospitality Group — Brno Grand HotelCoastal Hospitality ServiceGateway diagnosticAssigned8h
CASE-027TBT-0105Blue Bay Leisure — Osijek Grand HotelAlpine Field ServicesOn-site maintenanceWaiting parts24h
CASE-028TBT-0109Aurora Hospitality Group — Opatija Grand HotelNordic On-Site EngineersRoutine serviceResolved48h
Independent proof-of-concept proposal for TBT. Read-only · No device commands · No payments · No login required · Synthetic data.